Head of Decision Support
Filed under: Kraków | Finanse-Ekonomia
Role Title: Head of Decision SupportPurpose of the role
Leading the Decision Support (Financial Management Information) organization ensuring alignment and delivering financial insight and analytics to support the management team across the Group and wide range of senior stakeholder. The role incumbent will lead a team that will deliver the services agreed with the OPCO teams and will coordinate simplification, standardisation and efficiency initiatives across financial information management processes (capturing, provision, monitoring, control).
The Head of Decision Support will champion continuous improvement initiatives to ensure finance information is robust (core data and information is correct and accurate) and timely aligning the Operating Centre Decision Support organisation with the OpCo business partners in terms of best practice sharing.
The OC DS team will , provide analysis and insight as required. Therefore it is vital that there are strong links between OC DS teams and OPCO Finance Business Partners to make sure that the transformed function maximises value through highest quality of internal / external reporting, business planning, forecasting, management reporting and analytics. It is important to note that the OC analysts will formally report to this role, but will have objectives fully aligned to the OPCO needs under a partnership model.
Accountabilities
Key accountabilities include:
Deliver the OC DS start up. Engaging both internal and external stakeholders and service providers on a global basis to ensure effective Programme delivery
Depending on sequencing of appointment, support DS team resourcing and development including performance management responsibilities.
Implement Group planning, budgeting and forecasting cycle creating appropriate frameworks and review cycles to ensure key financial issues, opportunities and challenges are identified and presented to the relevant areas providing fact based insight in order to inform and influence optimal business decisions across the group.
Implement Group reporting, and business analysis processes and drive, define and support management reporting and business scorecard development, collaborating with Finance Business Partners, and acting as a champion to monitor, evaluate, challenge and prioritise to optimise performance and growth.
Ensuring the effective delivery of specialist, skilled activities in DS, engaging both internal and external stakeholders and service providers on a global basis, in line with agreed service levels to optimise cross group management information processing.
Ensuring a successful migration of the OpCos into the OC, including liaising with people throughout the business, to ensure that procedures are being followed, disruption is minimal, work is completed on a timely basis and that any problems are resolved.
Assisting the Finance Transformation Programme Team in the set up to ensure a smooth implementation of IAG Finance Services.
Assisting in the inter-active design and build of new IAG Finance Services DS organisation, processes, systems and reporting, providing leadership and strict guidance, requirements to meet business needs and requirements.
Embedding financial control standards across the Group and support the design of financial requirements of the Group Business Plan (multi-year Outlook), Financial Plan (one year outlook) and associated business targets for value growth.
Providing ad-hoc financial insight and support to the Group and group companies (e.g. business case evaluation and project accounting) to support business decisions and helping to "unlock value" and identify synergies.
Govern the design integrity (Information model) and manage the delivery of emerging business requirements (e.g. assess information and reporting requirements of future acquisitions, ensuring accurate and consistent delivery).
Drive service delivery within the DS, monitor performance and drive continuous improvement in DS capability. Set yearly targets on key performance indicators (KPIs) and SLAs to create a center of leading practice.
Key Relationships / Interfaces
The role holder will be expected to manage a wide area within a complex global programme, working with stakeholders at senior levels of the organisation. The individual must be a credible leader in terms of both functional skills and leadership ability.
Stakeholders include the following:
Group Head of Planning and Reporting
Group Finance Controller
OpCo CFOs
Head of Finance Transformation
Head of Finance Global Process
Head of Operations (IAG GBS OC)
Global Process Owners (including RtR)
Group Finance Business Partners/OPCO Finance Business Partners
Various OpCo business leaders
BPO Provider to a degree
Required Skills, Qualifications & Experience
Skills
- Track record of driving management accounting, business insight and strategic analysis within a complex and high volume organisation.
- Customer Service and Commercial Know-How: managing for value, understanding the external market place, understanding the Group and understanding our customers.
- Change Management and excellent stakeholder management.
- Leadership and creative vision.
- Strong written and verbal communication skills; ability to distill complex technical information into clear simple messages.
- Financial evaluation, influencing, decision making and strong business acumen.
Qualifications:
- Qualified Accountant with several years PQE in senior business finance roles with a track record of driving performance, insight and value growth.
Experience
- Worked at senior level in large multi-function organisation.
- Experience in Finance, Generalist/Project experience supporting the Finance function, and/or Finance change/transformation initiatives.
- Experience in overall finance processes and planning cicles
- Experience of commercial business case development, benefits realisation planning and tracking of business benefits against business strategy.
- Relevant experience in a centralised Management Information environment in an international company
- Project accounting experience on large scale multi-disciplinary projects
- Experience working in an environment of change involving people, process, policy and technology.
- Experience managing large scale finance transformation projects in a fast-paced, complex global organisation with finite resources
- Experience managing teams in a global, matrix environment
Key Measures of Success
Measures
Well considered processes for MII across the Group that uses latest technologies and substantially progresses current delivery in this area.
Delivers agreed plan to time and budget.
Objective
Step change improvement financial reporting and analysis together with substantial cost benefits.
Reviewed against business case commitments